Insurance & Policies

Here is a summary of my office policies. I discuss all policies with patients before they begin treatment, and they receive a copy of all policy documentation.

OFFICE POLICIES

CLINICAL SCOPE & SAFETY

This practice is structured for elective clinical care and long-term psychiatric management; it is not equipped for immediate crisis intervention or same-day emergency services.

If you are experiencing a psychiatric emergency, please dial 911 or 988 immediately, or go to the nearest emergency room. In King County, you may also contact the Crisis Line at 1-866-4-CRISIS.

INSURANCE & PAYMENT

Payment Fees are due at the time of service. I accept checks, EFT, and credit cards (subject to a 3% processing fee). A monthly superbill containing all necessary information for out-of-network reimbursement is provided through the patient portal each month.

I review my fees annually and adjust them as needed. I discuss the fee structure and rates with all patients before and during treatment.

Out-of-Network Care I operate as an out-of-network provider to prioritize clinical depth and ensure highly individualized treatment planning for every patient. I am not contracted with insurance companies and do not file insurance claims directly.

I encourage patients to ask their insurance provider the following questions:

  • What mental health, psychiatric, and therapy services does my insurance plan cover?
  • What are your policies regarding deductibles, the number of visits covered, and the process of requesting out-of-network reimbursement?
  • Are there mental health conditions that are not covered by my plan?
  • What is the covered amount per psychiatric visit with an out-of-network provider?
  • Is prior approval from my primary doctor required?

It is also important to point out that insurance companies do not reimburse for additional collateral work or missed appointment fees, and clients would be responsible for paying those charges directly, even if the insurance company covers the office visits.

Clinical Transparency (Good Faith Estimates) In accordance with the No Surprises Act, all patients receive a Good Faith Estimate (GFE) prior to beginning treatment. This estimate outlines the expected costs of your non-emergency clinical care to ensure full financial transparency.

Appointments & Logistics

  • Cancellations: I require a 48-hour notice to cancel or reschedule an appointment. Cancellations made with less than 48 hours' notice are billed at the full session rate.
  • Telemedicine: HIPAA-compliant telemedicine visits are available through doxy.me/drashleyharmon.
  • Medication Refills: To ensure continuity of care, please initiate refill requests through your pharmacy at least 7 business days in advance.
  • Confidentiality: I strictly adhere to all state and federal privacy laws. Secure, HIPAA-compliant messaging is available for all patient communications.